Our graphic design editor software and portal allow you to access, create and store designs and content (the “Services”). When you use our Services or access our website, www.designhuddle.com (the “Site”) we, Design Huddle, LLC (collectively, “we,” “our” or “us”), collects some information from you.
The safety of your personal information is important to us. This Privacy Policy explains how we collect, process, and store your personal information. Specifically, this Privacy Policy will address:
The information we collect is described in this Section, and includes data related to your name and email address, as well as information you provide us with voluntarily, such as your occupation, your gender, and any other information you enter into the Site or Services, or any information the manager of the master account enters into the Services which relates to you (collectively, the “Personal Information,” described in further detail, below).
We may collect Personal Information directly from you, your
account manager, from third parties, or automatically through your
use of the Site or Services. The manner in which we collect your
Personal Information is more fully discussed, below.
Please note that the master account owner will have access to your Personal Information, which they will use and store in accordance to their own privacy policy. We are not responsible for (i) master account owner’s compliance with the law, (ii) the master account owner’s use or storage of your Personal Information, (iii) any action or inaction taken by master account owner, and (iv) any disclosure of your Personal Information by the master account owner. Please contact your master account owner if you have further questions regarding their storage of your Personal Information.
We automatically collect analytic information related to how users use the Site and Services on an aggregate and anonymous basis. We use Google Analytics and Facebook to collect this information.
We use the Personal Information we gather about you for any or all of the following reasons:
We may disclose the Personal Information that we collect in the ways described above, and to comply with the law, and to protect us and other users of the Site and Services. For example, we may share information with:
Policies of the Owner of the Master Account. The owner of your master account sets its own policies regarding storage, access, modification, deletion, sharing, and retention of your Personal Information. Please check with the owner of your master account about the policies and settings it has in place. You acknowledge and agree that Design Huddle, LLC is not responsible for any disputes regarding the master account owner’s policies or any action/inaction taken by the master account owner. You further agree that you and the master account owner shall work to resolve any dispute in a professional manner.
We want to make sure that your Personal Information is properly protected. We implement a variety of security measures to protect your Personal Information. However, please be aware that despite our best efforts, no data security measures can guarantee 100% security. You should take steps to protect against unauthorized access to your password, phone, and computer by, among other things, keeping your log-in and password private. You agree that we are not responsible for lost, stolen, or compromised passwords or for any activity via unauthorized password activity. You also agree that we are not responsible for actions or inactions taken by the owner of the master account.
We may use several third-party services and applications to help run the Site and Services, evaluate usage of the Site and Services, improve the Site and Services, customize user experiences, and for advertising purposes. These entities may use cookies and Personal Information which is shared in the manner described in their own Privacy Policy to perform their services. These third-parties are the following advertising networks, secure credit card and e-commerce processing, account analytics, and storage and security companies:
The Site and Services may contain links to third-party websites, plug-ins and/or applications (the “Third-Party Links). Any access to and use of such Third-Party Links is not governed by this Privacy Policy, but instead is governed by the privacy policies of those Third-Party Links. We are not responsible for the information practices of such Third-Party Links.
If you choose to make information, data and/or content available to others through the Site or Services, all of the information that you choose to display and/or post will be made available to others under the same master account. We cannot prevent such information from being used in a manner that may violate this Privacy Policy, the law, or your personal privacy. As a result, you should never post any sensitive information using the Site or Services that you are not comfortable sharing with others. We are not liable to you or any other person for any content or information you display and/or post using the Site or Services, or the use or disclosure of such content or information by other users or third-parties.
If a breach of data occurs with our Site or Services, we will notify you via an email notification at the email address you have registered for the Services within 30 business days of discovering the breach and on www.designhuddle.com. By using the Site or Services, you acknowledge and agree that we may send you electronic notifications via email in lieu of notifications by mail. If you would still like to receive notifications by mail, you can let us know by contacting us at the address or email address provided below.
You may modify certain Personal Information that you have entered into the Services logging in to your account and changing this information. However, unless you are the master account owner or designated administrative privileges by the master account owner, you cannot modify your name or email address.
If you have any questions, please contact us at the email or phone number listed below, and we are happy to answer your questions about changing, accessing and viewing your Personal Information.
We do not respond to Do Not Track Signals. If you have question regarding our policy, please contact us at the email address listed below.
The Site and Services are for those over the age of 18. We do not knowingly collect or solicit any information from anyone under the age of 18. The Site, Services and their respective features are not directed at children under the age of 13. In the event that we learn that we have collected Personal Information from a child under age 13 without parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us at the email address, below.
This Section applies only to natural persons residing in the European Economic Area and the United Kingdom (for the purpose of this section only, "you" or "your'' shall be limited accordingly). It is designhuddle.com's policy to comply with the EEA's General Data Protection Regulation (GDPR). In accordance with the GDPR, we may transfer your personal information from your home country to the U.S. (or other countries) based upon the following legal bases:
You have the right to: opt out of non-essential cookies (see Information We Collect Passively); access, correct, delete, restrict, or object to our use of your personal information; be forgotten; port your data; and withdraw consents. We enable exercise of these rights primarily through our services (which we reserve the right to modify). For example, we allow users to change their information, download their content, and close their accounts. We also fulfil our obligations in response to direct requests. We will endeavor to process requests within one month. Please note that we may not be able to comply with requests to the extent that they would cause us to violate any law or infringe any other person's rights. We reserve the right to request appropriate identification. We will process requests free of charge unless they would impose an unreasonable cost on us.
If you have a request, complaint or inquiry, please contact our Data Protection Officer at the address listed in the Contact Us section 13 below. We are committed to working with you to obtain a fair resolution of any issue. You also have the right to file a complaint with the supervisory data protection authority of your jurisdiction.
Under California's "Shine the Light" law, California residents have the right to opt out of disclosing information to third parties for the purpose of allowing such third parties to directly market their products and services. At this time, we do not engage in this type of disclosure.
Under the California Consumer Privacy Act ("CCPA"), California consumers have the following rights, which can be exercised directly or in certain cases, through an authorized agent:
Non-Discrimination. We won't discriminate against you because you exercise any rights herein.
To exercise your rights to know and delete, we must be able to verify your identity as the owner of the designhuddle.com account you are inquiring about. We may not be able to fulfill your request until we can do so. In general, we verify identity by confirming that you are the owner of the email address associated with the account. An authorized agent submitting a request on your behalf must also have access to the email address associated with the account, along with sufficient evidence that you have authorized that person to submit the request on your behalf. Although you need not have a designhuddle.com account to submit a request, we may not be able to locate certain information to process your request if you don't have one.
If you have a question, complaint or issue regarding either our Privacy Policy or your Personal Information, please let our data protection officer know at the email address or phone number, below. We will respond to you within 30 days of receipt of your notification.
Email: support@designhuddle.com
Telephone: 866-359-4782
Address: 111 SW Fifth Avenue, Suite 3150, Portland, OR 97204
We reserve the right to change this Privacy Policy from time to time, so please be sure to check back periodically. If we make any changes to this Privacy Policy that materially affect our practices with regard to the Personal Information we have previously collected from you, we will provide you with notice in advance of such change by highlighting the change for ten (10) days on our homepage at www.designhuddle.com and by emailing you at the email address that corresponds to your account. You agree that your ongoing use of the Services is an agreement to the privacy policy in effect as of the latest time that you have used the Site or Services.